Privacy Policy

Last updated: March 3, 2026

This Privacy Policy describes how Sist'Hairs SRL ("we", "us", "our"), operating the InboxRadar service at inboxradar.io, collects, uses, and shares information about you when you use our website and services.

1. Data Controller

The data controller responsible for your personal data is:

2. Information We Collect

2.1 Information you provide

• Email address: When you use our deliverability checking tool, you provide your business email address.
• Email password: If you opt into the full inbox placement test, you provide your email password. This is used solely for a one-time IMAP/SMTP connection test and is never stored in plain text after the test completes.

2.2 Information collected automatically

• IP address: Used for rate limiting and approximate geolocation (country-level only).
• Browser information: User agent string, device type, screen resolution.
• Usage data: Pages visited, features used, time on site.
• Referral data: How you arrived at our website (referrer URL, UTM parameters, Google Ads click ID).

2.3 Cookies and similar technologies

We use the following cookies:

• Essential cookies: Required for the service to function (session management, rate limiting). These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website. We may use third-party analytics services such as Google Analytics.
• Marketing cookies: Used to track the effectiveness of our advertising campaigns (e.g., Google Ads conversion tracking).

You can control cookie preferences through your browser settings. Disabling certain cookies may limit functionality.

3. How We Use Your Information

We use the collected information to:

• Provide and operate the InboxRadar email deliverability checking service.
• Perform DNS analysis (SPF, DKIM, DMARC, blacklist checks) on your email domain.
• Conduct inbox placement tests when you opt in.
• Improve and optimize our service and user experience.
• Prevent abuse and enforce rate limits.
• Analyze traffic sources and advertising campaign effectiveness.
• Comply with legal obligations.

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Consent: When you voluntarily submit your email and password for testing.
• Legitimate interest: For analytics, service improvement, and fraud prevention.
• Legal obligation: When required by applicable law.

5. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers: Hosting providers, analytics services, and email infrastructure partners that help us operate InboxRadar.
• Legal authorities: When required by law, court order, or governmental regulation.

6. Data Retention

Email addresses and associated domain check results are retained for service improvement purposes. Email passwords submitted for inbox placement tests are used for the one-time test only and are not retained in readable form. You may request deletion of your data at any time by contacting us.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including 256-bit TLS encryption for all data in transit, encrypted storage, and access controls.

8. Your Rights

Under the GDPR, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Restriction: Request restriction of processing.
• Portability: Receive your data in a structured, machine-readable format.
• Object: Object to processing based on legitimate interest.
• Withdraw consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at privacy@inboxradar.io. We will respond within 30 days.

9. International Transfers

Your data may be processed in countries outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

10. Children's Privacy

InboxRadar is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date.

12. Contact Us

You also have the right to lodge a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be).